RCMAG NdFeB magnet Service FAQ, RCMAG NdFeB magnet product FAQ

Q
How can you contact us?

A

You can send our inquiry directly in this plantform, also you can send information to my mail: justin@rc-magnet.net
Q
How can you contact us?

A

You can send our inquiry directly in this plantform, also you can send information to my mail: justin@rc-magnet.net
Q
Could you have samples?

A

Yes. Wea have materials in stock to help you get the samples as soon as we can.
Q
What information do you need to supply when you have a inquiry?

A

If you have any inquiry, please kindly advise the following items:Dimensions or drawing with tolerances.Material grade or magnetic properties.Magnetic direction.Surface coating.Quantity and delivery terms.
Q
What kinds of payment terms could you choose?

A

We accept T/T most of the time, and that also can be L/C, Western Union and Paypal.
Q
How about delivery time?

A

The delivery time of sample is 3-7 days, the delivery time of cargo is 7-20days.
Q
Can you customize the product according to your requirements?

A

Of course , we have professional technical team and rich experience in this field, which allow us to provide special service to meet the requirements of different customers.